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Situational Judgement Test

Discover how candidates respond in real work situations, while they discover if the role fits them. What does she do when the phone rings and the customer is angry? How does he respond when a colleague behaves unexpectedly? What does she say to that one difficult patient? The Situational Judgement Test shows you not through what candidates claim, but through how they actually respond in realistic scenarios, presented through video, image or audio. You learn how someone would behave in your reality, and the candidate gets an honest preview of what the role really involves. Also works as a development tool for your existing team. 5 to 10 questions. Done in 15 minutes. Fully tailored to your role and your organisation.
Time10-Minutes
TypeIntelligence
FormQuestionnaire
Perfect for:
Customer service representatives, Nurses, Police officers, Sales representatives, Team leaders, Consultants, Front desk staff, Call center agents, Managers
Customer service representatives, Nurses, Police officers, Sales representatives, Team leaders, Consultants, Front desk staff, Call center agents, Managers
Contact us for a demo of this test

More than 500 companies worldwide already trust Selection Lab

Welten logo with stylized pink and navy blue slashes followed by the word Welten in navy blue.Quooker logoHeart of Richmond logo with a pink heart shape above the text 'HEART OF RICHMOND' in dark blue.DPD company logo with red cube and grey lowercase letters 'dpd'.Continu Professionals logo with stylized text and abstract star symbol.Talent&Pro logo with slogan 'value in people' featuring a red shield with stylized 'tp' initials.Oxfam Novib logo.Vector illustration of a blue and green calculator with basic arithmetic buttons and a plus symbol on the display.
Welten company logo with stylized pink and navy blue diagonal stripes.Quooker brand logo in red text.Home of HR logo with pink abstract shape above dark blue text.DPD logo with red 3D cube icon and lowercase black letters 'dpd'.Continu Professionals logo featuring blue stylized text and an abstract figure with an extended arm.Talent & pro logo with the tagline 'value in people'.Oxfam Novib logo with a green circle and stylized black figure inside.Graph illustrating the progression from an initial point to an advanced stage with steps labeled as launched and maturing, showing growth in capabilities.
Welten company logo with stylized pink and navy blue diagonal stripes.Quooker brand logo in red text.Home of HR logo with pink abstract shape above dark blue text.DPD logo with red 3D cube icon and lowercase black letters 'dpd'.Continu Professionals logo featuring blue stylized text and an abstract figure with an extended arm.Talent & pro logo with the tagline 'value in people'.Oxfam Novib logo with a green circle and stylized black figure inside.Graph illustrating the progression from an initial point to an advanced stage with steps labeled as launched and maturing, showing growth in capabilities.
Welten company logo with stylized pink and navy blue diagonal stripes.Quooker brand logo in red text.Home of HR logo with pink abstract shape above dark blue text.DPD logo with red 3D cube icon and lowercase black letters 'dpd'.Continu Professionals logo featuring blue stylized text and an abstract figure with an extended arm.Talent & pro logo with the tagline 'value in people'.Oxfam Novib logo with a green circle and stylized black figure inside.Graph illustrating the progression from an initial point to an advanced stage with steps labeled as launched and maturing, showing growth in capabilities.

3 Reasons we love this assessment

01
An honest preview of the job
Candidates see what's coming and you see who lights up and who walks away. Both are valuable: self-selection saves you piles of interviews and early turnover.
02
Predicts behaviour
What someone says in an interview and what they actually do at work are two different things. An SJT measures real responses to real situations. Science-backed, fair and traceable.
03
Built around your reality
No generic test pulled from a database. We design every scenario together with you, based on the real situations your team faces every day. Including video, image and audio.
Technical Details
We design every test to psychometric standards and benchmark answers against expert ratings. The result: reliable, objective and legally defensible insights.
Explore

Measurement
Objectives

The Big Five Personality Model assesses key personality traits that influence behavior and performance:

Communication & empathy

How clearly, empathetically and effectively someone communicates — especially when it gets difficult.

Interpersonal skills

How someone deals with colleagues, customers and conflict. Empathy, tact, and knowing when not to say something.

Problem-solving

How someone breaks down an unexpected situation and arrives at a workable solution, under pressure and with incomplete information.

Collaboration & teamwork

How someone contributes to the team, takes the lead or steps back. Depending on what the situation calls for.

Judgement under pressure

How someone weighs information, balances priorities and makes the right call when stakes are high.

Information

Custom-built

We map the critical situations your role actually faces and turn them into scenarios with video, image and audio. Your reality, sharply captured.

15 minutes

Shorter than a lunch break, and still enough to get a reliable read. No long tests that scare candidates off, no shallow multiple-choice that says nothing.

For every workplace

From customer service to healthcare, from retail to law firms. An SJT works wherever people have to handle situations, which is almost everywhere. We make it as concrete or as abstract as your role demands.

No surprises after signing

Candidates see real challenges, real team dynamics, real customers. Those who light up, stay longer. Those who walk away do it before signing, not after.

Want to add this assessment to your selection flow?

Give us a call and we can talk you through how it works and find what assessments will find you the best candidates.

Pairs brilliantly with

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