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SmartChat

Picture this: an application comes in, and within ten seconds your newest team member, SmartChat, is already chatting with the candidate. Through WhatsApp or webchat. In your tone of voice. Asking your questions, answering theirs, and filtering on exactly the criteria you care about. No more CV piles. No more unconscious bias. No more candidates left waiting in silence. Just the people who really matter, neatly pre-sorted, ready for your conversation. Live in 5 minutes. Working 24/7. Without a recruiter ever lifting a finger.

Time

5-Minute setup

Type

AI screening chatbot

Form

WhatsApp & Webchat

Perfect for:
Legal assistants, Graduate trainees, Retail staff, Call center agents, Online marketers, Temp workers
Legal assistants, Graduate trainees, Retail staff, Call center agents, Online marketers, Temp workers
Contact us for a demo of this test
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More than 500 companies worldwide already trust Selection Lab

Welten logo with stylized pink and navy blue slashes followed by the word Welten in navy blue.Quooker logoHeart of Richmond logo with a pink heart shape above the text 'HEART OF RICHMOND' in dark blue.DPD company logo with red cube and grey lowercase letters 'dpd'.Continu Professionals logo with stylized text and abstract star symbol.Talent&Pro logo with slogan 'value in people' featuring a red shield with stylized 'tp' initials.Oxfam Novib logo.HOUTHOFF wordmark in dark blue with a horizontal line underneath.Vector illustration of a blue and green calculator with basic arithmetic buttons and a plus symbol on the display.RGF Staffing company logo with stylized R in blue and gray text.Word unique with stylized lowercase teal u and black abstract icon above it.knab logo text in lowercase with a periodTeleperformance logo with pink and purple stylized TP and the tagline each interaction matters.KPN company logo featuring a green abstract shape with a crown inside and the text kpn.
Welten company logo with stylized pink and navy blue diagonal stripes.Quooker brand logo in red text.Home of HR logo with pink abstract shape above dark blue text.DPD logo with red 3D cube icon and lowercase black letters 'dpd'.Continu Professionals logo featuring blue stylized text and an abstract figure with an extended arm.Talent & pro logo with the tagline 'value in people'.Oxfam Novib logo with a green circle and stylized black figure inside.Graph illustrating the progression from an initial point to an advanced stage with steps labeled as launched and maturing, showing growth in capabilities.
Welten company logo with stylized pink and navy blue diagonal stripes.Quooker brand logo in red text.Home of HR logo with pink abstract shape above dark blue text.DPD logo with red 3D cube icon and lowercase black letters 'dpd'.Continu Professionals logo featuring blue stylized text and an abstract figure with an extended arm.Talent & pro logo with the tagline 'value in people'.Oxfam Novib logo with a green circle and stylized black figure inside.Graph illustrating the progression from an initial point to an advanced stage with steps labeled as launched and maturing, showing growth in capabilities.
Welten company logo with stylized pink and navy blue diagonal stripes.Quooker brand logo in red text.Home of HR logo with pink abstract shape above dark blue text.DPD logo with red 3D cube icon and lowercase black letters 'dpd'.Continu Professionals logo featuring blue stylized text and an abstract figure with an extended arm.Talent & pro logo with the tagline 'value in people'.Oxfam Novib logo with a green circle and stylized black figure inside.Graph illustrating the progression from an initial point to an advanced stage with steps labeled as launched and maturing, showing growth in capabilities.

3 Reasons we love this assessment

01
Goodbye CV pile
What used to eat entire afternoons now takes minutes. SmartChat runs hundreds of conversations at once and never asks for a day off. You only see the candidates who pass the first filter.
02
Fair for everyone
Every candidate gets the exact same questions, in exactly the same way. No gut feelings, no "I don't recognise that name", no second-guessing. Just an honest shot for every applicant and decisions you can stand behind.
03
No more ghosting
Candidates who don't make it hear it right away: kindly, clearly, with respect. Today's no can be tomorrow's yes. A good rejection is your best employer branding.
Technical Details
Compliance by design. SmartChat meets the strictest standards of the EU AI Act and GDPR. No black box, every decision traceable and legally defensible. Which is why law firms and courts already trust it.
Explore

Information

Done in 5 minutes

Ten seconds after applying, your candidate is already chatting with SmartChat, through WhatsApp or webchat. Five minutes later, you know who's moving on to the next round. No long forms, no waiting, no fuss. Just a friendly conversation, available day and night.

Sounds like you

SmartChat picks up your tone of voice. Whether you're a playful start-up or a buttoned-up bank, your candidates won't spot the difference. It feels like a conversation with you, not a robot.

Plays well with others

SmartChat connects seamlessly to your ATS, your assessments and your video tools. Everything in one place, no loose ends, no double work. Your recruitment stack stays your recruitment stack just faster.

Scales when life goes wild

10 applicants or 10,000? SmartChat handles it without breaking a sweat. No extra recruiters needed, no overtime, no candidates slipping through the cracks. Scale your organisation without rewiring your hiring.

Measurement
Objectives

The Big Five Personality Model assesses key personality traits that influence behavior and performance:

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Knock-out questions

The hard criteria first: location, availability, work permit, education. Anyone who doesn't match gets an automatic, kind rejection respectful and immediate.

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Open questions

The softer side: motivation, experience, personality. SmartChat understands context and interprets answers even when they're spread across multiple messages.

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FAQ handling

Salary, holiday allowance, dress code, hybrid working? SmartChat answers it all so you never have to type those emails again and candidates know where they stand straight away.

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Skill & personality tests

Optionally, we plug our validated assessments into SmartChat. For when you want to look just a little deeper before the real conversation starts.

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Video integration

A short intro video from the candidate? Right inside the chat. So you see not just what someone says, but how they say it.

Want to add this assessment to your selection flow?

Give us a call and we can talk you through how it works and find what assessments will find you the best candidates.

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Pairs brilliantly with

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