Over the past decade, learning agility has become an increasingly popular skill sought by recruiters. One would believe this to certainly hold for consultants, the forerunners in adapting to the continuously changing strategies, technologies, and business models of the digital era.
While our data shows that consultant applicants score on average 12% higher on learning ability compared to the baseline, there is also evidence that relatively high learning ability is not critical for a positive hiring decision. On the contrary, our data indicates that hired consultants score 10% lower on the ability to learn, when compared to those who do not get hired. What is learning ability, and why should it matter for the recruiters who hire consultants? We dug into the trends in consultant hiring, so that all you need to do is read ahead!
The role of a consultant is dynamic, with each project and client offering a new challenge. While excellent analytical, organizational, and social skills all have a standard place in a consultant’s toolbox, the rapidly changing business environment of today makes learnability an extremely versatile and perhaps the most valuable skill of all.
The concepts of learning ability and agility stand but a letter apart from one another, yet there is a meaningful difference between them. Learning ability, or cognitive ability, can be seen as a measure of how well and how efficiently an individual can learn something new. It encompasses a range of cognitive processes, including memory, understanding, problem-solving, and application.
Learning agility, on the other hand, is a complex set of skills that enable individuals to learn and unlearn something new in one place and apply it in another, completely different context, as explained by Harver. Fast learners have excellent active listening and analytical skills or, as Indeed puts it, fast learners might not be the most skillful within a specific area, but they are fast to absorb new information and develop new skills quickly. Cognitive ability has consistently been linked to success in almost all jobs. Here are four ways in which consultants can benefit from “the skill that trumps all other skills,” as learning ability was recently called by Frederik Anseel of the UNSW Business School.
Most consultants work across various industries. A high learning ability enables quick understanding of industry-specific challenges, terminologies, and business models, allowing for both effective and tailored advice. Moreover, with technology evolving at an unprecedented pace, the ability to quickly learn and understand new technologies can empower consultants to offer cutting-edge solutions, keeping their clients ahead of the curve.
The tendency of consultants applicants towards a high learning ability is also confirmed by our data. Compared to the average of all industries, insights from our applicant assessment software indicate, consultant applicants were on average 12% more capable of learning new skills, compared to the baseline.
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According to Harver, a high cognitive ability does not translate into learning agility on a one-to-one basis. However, an individual needs to cross a certain threshold in cognitive ability to become an efficient learner. Therefore, the consultants that learn faster are more likely to also master more dynamic skills such as looking beyond what they know to see the bigger picture, or developing innovative solutions on the basis of past experience.
A high learning ability is not limited to conceptual understanding, but it also encompasses learning to understand versatile social situations. Nuanced social skills, already predictive of learning ability in young children, are associated with active listening, cooperation, and even academic success. Effective communication is one of the essential soft skills for consultants. Understanding the nuances of language and communication styles across different cultures and industries is crucial for consultants to convey complex ideas effectively and build strong relationships with diverse clients.
Diamonds may be made under pressure, but so are talented consultants. Navigating tight deadlines, complex problems, and high expectations is certainly not for everyone – especially not for those who cannot handle the stress. Research suggests that experiencing severe stress can have a drain on an individual’s cognitive ability. Said differently, stress-resilient consultants might benefit marginally more from a high cognitive ability, as the conditions of their work will not affect their cognitive performance.
Our data indicates that out of a pool of consultant applicants, hired applicants were on average 19% more resilient to stress, compared to the non-hired applicants. While stress resilience is an important skill on its own, combining it with a high ability to learn can do wonders to employee performance.
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The underestimation of learning ability in the recruitment of consultants represents a missed opportunity for firms. The ability to learn and adapt quickly is not only crucial for navigating the fast-paced changes in the business world but also enhances other key competencies such as communication, innovation, and stress management. As such, recruiters should place greater emphasis on learning ability when evaluating potential consultants. Emphasizing this skill in the hiring process can lead to more dynamic, resilient, and versatile consultants capable of delivering superior results in the ever-evolving business landscape.
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