Screening agent

A vacancy goes live, and within a day there are forty applications. Some clearly do not fit, some might, and somewhere among those forty are the three people you want to talk to. Finding them costs you a day, and by then the best one has signed elsewhere. The Screening agent screens every applicant the moment they apply. Over WhatsApp it asks the questions that matter for the role, runs the right assessments and lets candidates who qualify book an interview with the right person straight away. You only see the people you want to talk to.

Watch exampleSee an example →

Starts when

A candidate applies

Works with

SmartChat, assessments, your ATS

Channel

WhatsApp

Perfect for:
Volume hiring, Staffing and agencies, Logistics and manufacturing, Retail and hospitality, Customer contact, Any vacancy with more applicants than interview time
Book a demo of this agent
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3 reasons we love this agent

01
Screening when it matters
An applicant who responds today wants an answer today. The agent starts the conversation within a minute of the application, evenings and weekends included.
02
The same bar for everyone
A recruiter with forty CVs reads the last one differently from the first. The agent asks everyone the same questions and runs the same assessments, so you compare candidates on what they can do, not on where their CV landed in the pile.
03
From qualified to interview, no detour
Candidates who qualify pick a slot in the hiring manager's calendar themselves, in the same chat. No emails back and forth, no candidate dropping out while waiting for an invitation.

How it works

From application to booked interview, in one WhatsApp conversation.

Apply

The candidate applies through your vacancy or your ATS and gets a WhatsApp message from the agent right away. No login, no app, no form.

Screening questions

The agent asks the questions that matter for this role. Availability, driving licence, experience with a system, or whatever you set as a knock-out. In plain language, at the candidate's pace.

Assessment

If the profile fits, one or more short assessments follow in the same chat. A personality questionnaire, a game, a language test, depending on what the role asks for.

Book the interview

Candidates who score green pick a time slot with the hiring manager or recruiter directly. Those who do not fit get a clear, friendly answer and stay in your talent pool.

Good to know

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You decide what green means

Which traits count and where the bar sits, you set in the job profile. The agent executes, you set the criteria.

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Screening and assessment in one conversation

The candidate does not notice moving from chat to test. For them it is one conversation, for you it is one report.

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Documents too

If the role needs a certificate, diploma or driving licence, the agent asks for it and lets the candidate upload it in the chat.

Green thumbs-up icon symbolizing approval.

Handover to a human

When a candidate asks something the agent should not answer, the conversation goes to a recruiter. The candidate only notices they get an answer.

Frequently asked questions

What does a screening agent do?

A screening agent runs the first part of your selection process without a recruiter. It contacts every applicant, asks the questions that matter for the role, runs assessments and books interviews with the candidates who qualify. The recruiter only sees the candidates who made it through screening, results included.

How is this different from a chatbot?

A chatbot answers questions. The Screening agent makes decisions based on your criteria, runs validated assessments in the same conversation and books a slot in the right person's calendar. The conversation happens on WhatsApp, but behind it the agent works together with your assessments and your ATS.

Which assessments can the Screening agent run?

Any assessment from the Selection Lab library. Personality questionnaires, cognitive tests, game-based assessments, language tests and hard skills tests. Which ones the agent uses depends on the job profile you set. A driver gets a different set than a customer service agent.

What happens to candidates who do not pass screening?

They get a clear, friendly message, in the same chat and without waiting. Their details stay in your talent pool, so you can reach out later for a role that does fit. Nobody is left hanging in an application without an answer.

Is automated applicant screening allowed under the EU AI Act?

Automated screening of applicants is classed as high risk under the EU AI Act. That does not make it prohibited, but as an employer you have obligations, such as human oversight and informing candidates. How Selection Lab handles this is explained in our EU AI Act guide.

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See the Screening agent run on your own vacancy

Book a demo and we walk you through how the agent runs on one of your own vacancies, from first message to booked interview.

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