How DPD created a more efficient selection process and thus increased their candidate experience.

4/5

Candidate experience rating

89%

Of candidates felt more positive or neutral about DPD

91%

Viewed the assessment positively or neutrally

The Challenge

DPD was looking for a way to make their selection process more efficient while providing candidates with a positive experience. They also wanted to better support their hiring managers during interviews with candidates so that these interviews could be more effective and focused.

The Solution

As DPD partnered with The Selection Lab, they created more structure in their process through uniform selection and interview questions. This resulted in a 4 out of 5 star candidate experience and a more efficient selection process for both candidates and hiring managers. Furthermore, 89% of candidates reported feeling more positive or neutral about DPD after completing the assessment, while 91% viewed the assessment as part of the recruitment process in a positive or neutral light. The outcome was a more efficient selection process for both candidates and recruiters.

"The test was easy to understand and well structured"

Robin

Candidate, DPD

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Carrefour Belgium combined chat with scientifically validated assessments in one seamless flow connected to their ATS. The result: recruiters now spend 80% of their time on candidates who truly fit, with zero minutes wasted on admin and follow-up calls.

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