Reading Time
8 min

Benefits of video and game-based assessments in recruitment

Video and game-based assessments let you screen large candidate groups with the same questions and the same scoring criteria for everyone. Recruiters lose the scheduling rounds and get comparable results, and candidates complete the assessment when it suits them. Those gains only hold when the rubric, the privacy setup and the human review are designed with care.

Video and game-based assessments are not new, but their use in recruitment is growing fast. For HR and talent acquisition teams dealing with packed interview calendars, inconsistent evaluations and high screening volumes, they offer concrete benefits. Provided they are well designed.

What is a video-based assessment?

A video-based assessment is a structured selection tool in which candidates answer predefined questions by recording video. It differs fundamentally from a live conversation. There is no recruiter on the other side of the screen, the questions are fixed, and assessors review the recordings at a time of their choosing.

The most common form is the asynchronous video interview (AVI), also called a one-way video interview. Candidates record their answers before a deadline, at a moment that suits them. Synchronous video interviews (live, via Zoom or Teams) fall outside this definition.

Game-based assessments work differently. Candidates complete tasks or scenarios in a game environment, and their behavior and decisions are analyzed afterwards. The goal is the same as with video, valid selection based on competencies, but the task format is very different. Read more about what a game-based assessment is.

Which skills can you measure with video?

Video is particularly suited to making communication and presentation skills visible. In practice that means the following.

  • Clarity and structure in spoken communication. Can the candidate build an answer, make a point and wrap it up?
  • Persuasiveness and self-direction under time pressure. How does someone respond to a scenario question without preparation?
  • Non-verbal signals such as speaking pace, eye contact and tone. Be careful here. Environmental factors (lighting, equipment, background) must never serve as a proxy for competence, and rubrics should exclude them explicitly.
  • Work style and behavior in relation to the role, assessed through structured behavioral questions and a role-specific culture rubric rather than gut feeling.

Benefits for recruiters

The most direct benefit of asynchronous video interviews in recruitment is operational efficiency. Scheduling rounds with dozens of candidates disappear. Selection Lab client data shows that well-designed video assessment flows save an average of 15 minutes per applicant.

Standardization is the second major benefit. Because every candidate gets the same structured interview questions and is scored on the same rubric, evaluations become comparable. That raises the validity of your selection process. Research from the Tilburg University Research Portal (2025) confirms that AVIs are increasingly used as a preselection tool, but also warns that negative candidate reactions are real when the design falls short.

A third benefit is that combined data leads to better decisions. Video scores do not stand alone. In an end-to-end selection flow they are linked to other assessment results, such as cognitive tests or game-based modules, so you build a complete profile per candidate.

The systematic review "Game-related assessments for personnel selection" (Frontiers in Psychology, 2022) concludes that the evidence on game-based assessments is mixed. Positive candidate reactions and predictive properties are reported, but not as clear superiority over traditional tests. The same nuance applies to video.

Benefits for candidates

Flexibility is the benefit candidates mention most. Recording at a quiet moment, without a live appointment squeezed into their calendar, lowers the barrier. Research published via the National Library of Medicine shows that candidates can experience AVIs as a fair selection method, although critical perceptions also occur. Transparency about the procedure makes the difference.

The level playing field argument holds too, but only if the design does. Fixed prompts and rubrics reduce the subjectivity that live interviews introduce through varying questioning techniques or the interviewer's mood. At the same time, if audio or video quality unintentionally affects the score, you create a new form of inequality. As a recruiter you need to actively prevent that.

Use cases by role

Not every role calls for the same approach. A few concrete applications.

  • Sales and customer contact. Scenario questions about client conversations measure how candidates structure an argument and handle objections.
  • Language and communication roles (for example Dutch and English customer service). Fixed prompts measure language production, clarity and register objectively.
  • Management and leadership. STAR questions and reflection questions show how someone thinks about responsibility and behavior in complex situations.
  • Tech and operations. Video covers communication and explanation, supplemented with hard skills tests or game-based modules for technical competencies. Video does not have to prove everything.

Adapt the rubric to each role. An account manager rubric scores different criteria at a different level than a team lead rubric.

Adding video assessments to your hiring workflow

A practical workflow looks like this.

  1. Invitation via your ATS or a chatbot
  2. Recording before the deadline
  3. Review by two assessors
  4. Shortlist
  5. Structured interview based on the assessment outcomes

ATS integration is not a luxury but a requirement for scale. Pushing and pulling candidate status, scores and reports in your existing ATS keeps recruiters from switching between systems. Selection Lab connects video and game-based assessments in one end-to-end flow with ATS integration, where match scores and interview questions build directly on the assessment results. Clients reported 27% fewer candidate drop-offs after implementation.

Implementation takes five steps.

  1. Define competencies per role
  2. Design structured interview questions and rubrics
  3. Test internally with a small panel
  4. Choose the assessment modality
  5. Set up consent and retention settings before you go live

Privacy and compliance requirements

Video recordings are personal data, which means GDPR applies. Candidates must be told in advance what the recording is used for, how long it is kept and which rights they have (access, deletion). You need an appropriate lawful basis, usually legitimate interest or explicit consent. More on this in GDPR and AI in hiring.

Retention periods are a common mistake. Do not keep raw video recordings longer than necessary, and where possible keep the raw recording separate from the evaluation results.

When AI is used to assess or rank candidates based on video, this may fall under the high-risk category of the EU AI Act (Regulation (EU) 2024/1689). Article 14 requires such systems to allow effective human oversight, including awareness of automation bias, and Article 26 requires deployers to assign that oversight to people with the right competence. Human oversight is therefore an obligation, not a recommendation. See the EU AI Act explained for recruitment for the wider picture.

Selection Lab stores personal data in Frankfurt, uses local LLMs to remove personal information from conversation data, and works with explicit consent and retention periods. That makes it easier to meet GDPR and EU AI Act obligations without a dedicated compliance team.

A practical scoring approach

A rubric for a video-based assessment ideally has four to six criteria. Here is an example for a communication-focused role.

CriterionDescriptionWeight
StructureClear opening, core and conclusion25%
Content and relevanceAnswer matches the question30%
Tone and persuasivenessAppropriate register, engagement20%
Scenario approachConcrete approach to the situational question25%

Score each criterion on a scale of 1 to 5, with anchor examples for every score. Use at least two assessors and plan calibration sessions at the start of each recruitment campaign.

One explicit agreement is essential. Environmental factors such as background, lighting or device type do not count. Write that into the rubric instructions.

Consistent scoring does not happen by itself. Assessor training and regular calibration are needed to keep inter-rater reliability at the right level. Only then does standardizing video-based assessments in recruitment lead to better and fairer selection decisions.

Book a demo to see how video and game-based assessments work together in one Selection Lab flow.

Frequently asked questions

What is an asynchronous video interview?

An asynchronous or one-way video interview is a screening step in which candidates record answers to fixed questions before a deadline, without a recruiter present. Assessors review the recordings later against the same rubric, so every candidate is evaluated on the same criteria.

What are the benefits of one-way video interviews for recruiters?

They remove scheduling rounds, make evaluations comparable because every candidate gets the same questions and rubric, and combine with other assessment results into one candidate profile. Selection Lab client data shows an average saving of 15 minutes per applicant.

Are video interviews fair to candidates?

They can be, if the design is right. Fixed prompts and rubrics reduce interviewer subjectivity, and candidates value the flexibility. Fairness breaks down when lighting, background or audio quality influence the score, so rubrics should exclude those factors explicitly.

Do video interviews fall under GDPR and the EU AI Act?

Video recordings are personal data, so GDPR always applies. You need a lawful basis, clear candidate information and limited retention. If AI assesses or ranks candidates based on video, the use may count as high-risk under the EU AI Act, which makes human oversight mandatory.

How do you score a one-way video interview?

Use a rubric with four to six weighted criteria, such as structure, relevance, tone and scenario approach, scored 1 to 5 with anchor examples. Have at least two assessors review each recording and calibrate them at the start of every recruitment campaign.

FAQ

Can game-based assessments promote diversity in the hiring process?

Yes, game-based assessments can support diversity by focusing on skills and behaviors rather than traditional criteria like résumés, which may contain unconscious biases. This gives candidates from diverse backgrounds a fairer chance to demonstrate their potential.

What is a game-based assessment?

A game-based assessment is a method that uses game mechanics to evaluate a candidate’s skills, competencies, and personality traits. While playing these games, candidates are assessed on aspects like problem-solving, cognitive ability, and behavior under pressure in an interactive way.

What are the advantages of game-based assessments?

Game-based assessments offer a more engaging and interactive experience for candidates, which can lead to a more positive perception of the hiring process—especially among certain groups. For employers, they provide deeper insights into both cognitive and behavioral traits, which traditional tests may miss. They also reduce the chance of socially desirable answers, as candidates tend to respond more authentically in a game environment.

How reliable are game-based assessments compared to traditional tests?

When well-designed, game-based assessments can be just as reliable—or even more reliable—than traditional tests. They assess a wide range of behaviors and cognitive abilities in a dynamic setting. However, the quality of these assessments varies greatly, so careful evaluation is essential.

How does a game-based assessment work?

Candidates participate in interactive games designed to measure specific skills and behaviors. Evaluation goes beyond just the final score—it also considers how the candidate makes decisions, handles challenges, and responds to different scenarios. These insights reveal underlying thought processes and behavioral patterns.

Are game-based assessments scientifically validated?

The main drawback is that many game-based assessments are relatively new and have not yet been extensively researched by independent academics. Providers often cite their own research, which is rarely externally validated. Without independent studies, the reliability of these assessments remains uncertain—something to keep in mind when selecting one.

How can game based assessments contribute to a better candidate experience

This can vary significantly by audience. The playful, interactive nature of game-based assessments can lower stress levels for some candidates compared to traditional tests. However, research shows that certain groups, especially those over 35, may find them more stressful. Men also tend to rate the experience more positively than women.

Can you practice game-based assessment?

You can familiarize yourself with the style of games used, but it’s difficult to "practice" for them in a traditional sense. These assessments are designed to measure natural reactions and authentic behavior, so repeated practice typically has less effect on performance than with traditional tests.

Will game-based assessments replace traditional tests in the future?

It’s likely that game-based assessments will become more common in hiring processes, but they probably won’t fully replace traditional tests. Both approaches have value and can complement each other depending on the role and the company’s needs.

How are the results of a game-based assessment analyzed?

Results are analyzed based on predefined criteria such as problem-solving ability, reaction time, and behavior under pressure. Advanced algorithms collect and interpret this data to provide a reliable, objective evaluation of a candidate’s strengths.

What kind of skills do game-based assessments measure?

They assess a wide range of abilities, including problem-solving, adaptability, decision-making under pressure, teamwork, and emotional intelligence. Depending on the design, they may also evaluate cognitive skills like memory, attention, and pattern recognition.

How long does a game-based assessment take?

Typically, these assessments last between 15 and 60 minutes, depending on the game’s complexity and the number of skills being tested. They’re usually shorter and more engaging than traditional assessments, making for a smoother candidate experience.

Are game-based assessments suitable for all roles?

They are especially effective for roles that require flexibility, creativity, problem-solving, and strong interpersonal skills. For highly technical or specialized roles, additional assessments may be needed to measure specific knowledge.

What’s the difference between a game-based and a gamified assessment?

A gamified assessment adds game-like elements (such as points or rewards) to a traditional test to increase engagement. A game-based assessment, on the other hand, is a standalone game designed specifically to evaluate certain competencies. The game itself is the primary evaluation tool, not just an enhancement.

FAQ

How can I improve my company’s retention rate?

The retention rate can be improved by investing in employee development and satisfaction. This includes offering training, career opportunities, and recognition for their contributions. A culture of open communication and attention to work-life balance can also contribute to higher retention. Additionally, offering competitive compensation and involving employees in decision-making can strengthen loyalty.

What are the benefits of growth opportunities for employee retention?

Growth opportunities can promote employee retention by giving staff a sense of direction and motivation. When they have the chance to learn and develop professionally within the company, they feel valued, which increases their loyalty. This can prevent them from leaving to seek better opportunities elsewhere. kunnen het behoud van personeel bevorderen door medewerkers een gevoel van richting en motivatie te geven. Wanneer zij de kans krijgen om te leren en zich professioneel te ontwikkelen binnen het bedrijf, voelen zij zich gewaardeerd, wat hun loyaliteit vergroot. Dit kan voorkomen dat ze vertrekken om elders betere kansen te zoeken.

What are the key factors that influence employee retention?

Key factors that influence employee retention include salary and benefits, opportunities for professional development, work-life balance, company culture, and the relationship with supervisors. Employees tend to stay longer when they feel valued, challenged, and supported in their work environment.

Why is employee retention so important for organizations?

Employee retention is important because it helps reduce recruitment and training costs for new employees, and it contributes to retaining knowledge and experience within the organization. High retention also ensures continuity within teams, leading to a more stable company culture, higher customer satisfaction, and improved business outcomes.

Which recruitment strategies help improve retention?

Recruitment strategies that can improve retention include identifying candidates who align with the company culture, using assessments to evaluate soft skills, and providing transparency about role expectations during the hiring process. Employees who feel connected to the organization and have clarity about their role are more likely to stay longer.

How can a good onboarding process contribute to higher retention?

An effective onboarding process can contribute to higher retention by helping new employees quickly adapt to their role, the company culture, and expectations. By providing support and clear information from the start, their engagement is increased, and the likelihood of them leaving early due to feelings of being overwhelmed or lacking guidance is reduced.

What is the role of company culture in retaining employees?

Company culture plays a crucial role in employee retention. When employees feel heard, valued, and connected to the values and norms of the company, they are more likely to stay. A positive culture that fosters collaboration, respect, and personal growth can significantly enhance employee motivation and satisfaction.

How can leadership and management style influence retention?

Leadership and management style have a significant impact on retention. Leaders who inspire, support, and coach their team can increase employee engagement and satisfaction. Offering autonomy and trust can lead to higher loyalty, while inefficient or negative management styles can contribute to dissatisfaction and increased employee turnover.

What is the importance of recognition and rewards for employee retention?

Recognition and rewards play an important role in employee retention by showing staff that their work is valued. This can increase their motivation and loyalty. In addition to financial rewards, compliments, promotions, and other forms of recognition can also contribute to satisfaction and retaining employees.

What role does work-life balance play in improving retention?

A balanced work-life balance plays an important role in increasing retention. By reducing stress and improving job satisfaction, employees are more likely to stay with the company. Initiatives such as flexible working hours, remote work options, and respect for personal time can contribute to this balance.

What does increasing retention mean within a company?

Increasing retention within a company means implementing strategies to keep employees with the organization for longer. This can be achieved by improving job satisfaction, offering growth opportunities, and fostering a positive and supportive company culture.

How do I measure the success of my retention strategy?

The success of a retention strategy can be measured by tracking retention rates and turnover rates, and by gaining insights from exit interviews. Additionally, employee satisfaction surveys and feedback from performance evaluations can provide valuable information about the effectiveness of the strategies applied.

What are the costs of a low retention rate?

A low retention rate can bring significant costs, such as increased expenses for recruiting and training new employees. Furthermore, the loss of experienced staff can lead to lower productivity, reduced knowledge transfer, and a negative impact on company culture.

How can I increase employee engagement?

To increase employee engagement, involve them in decision-making processes, regularly ask for their feedback, and recognize their contributions. Offering development opportunities and maintaining transparent communication can also contribute to greater engagement.

How can technology help improve employee retention?

Technology can be a tool for improving employee retention by facilitating communication, feedback, and development. By using online platforms for training, recognition, and evaluation, companies can create a more engaged and satisfied workforce.

FAQ

How long does it take to complete the tool?

Less than 10 minutes. You’ll answer 30 guided questions and get a summary of what to look for in your next assessment platform.

Can this checklist help me compare assessment providers?

Yes. By clarifying what matters most to your team, it makes comparing providers' features, pricing, and strengths much easier and more strategic.

How can I use this checklist if I’m not doing a formal RFI?

It’s equally valuable for internal evaluations, exploring new tools, or improving your current hiring process even if you’re not issuing an RFI or RFQ.

What should I look for in a modern assessment tool?

Prioritize platforms with user-friendly design, mobile compatibility, strong analytics, ATS integrations, and inclusive features like neurodiversity support.

What types of assessments should I consider in 2025?

Leading tools combine cognitive testing, situational judgment tests (SJTs), behavior assessments, and predictive AI to evaluate candidates more holistically.

Who should use an assessment checklist?

HR professionals, hiring managers, and procurement teams evaluating pre-selection solutions, especially those comparing AI-powered or compliance-driven assessment platforms.

How does this checklist help with RFIs and RFQs for assessments?

The checklist helps you define your exact requirements so you can confidently draft or respond to Requests for Information (RFI) or Requests for Quotation (RFQ) for assessment tools.

What is an assessment tool in hiring?

An assessment tool evaluates candidates’ skills, behaviors, and fit during the recruitment process. It helps improve hiring decisions and streamline pre-selection.

Game-based assessment packs

← Our Blog

Benefits of video and game-based assessments in recruitment

What video and game-based assessments measure, what they save recruiters and candidates, and how to handle scoring, GDPR and the EU AI Act.
Joeri Everaers
COO
Read time: Approx
8 min

Video and game-based assessments let you screen large candidate groups with the same questions and the same scoring criteria for everyone. Recruiters lose the scheduling rounds and get comparable results, and candidates complete the assessment when it suits them. Those gains only hold when the rubric, the privacy setup and the human review are designed with care.

Video and game-based assessments are not new, but their use in recruitment is growing fast. For HR and talent acquisition teams dealing with packed interview calendars, inconsistent evaluations and high screening volumes, they offer concrete benefits. Provided they are well designed.

What is a video-based assessment?

A video-based assessment is a structured selection tool in which candidates answer predefined questions by recording video. It differs fundamentally from a live conversation. There is no recruiter on the other side of the screen, the questions are fixed, and assessors review the recordings at a time of their choosing.

The most common form is the asynchronous video interview (AVI), also called a one-way video interview. Candidates record their answers before a deadline, at a moment that suits them. Synchronous video interviews (live, via Zoom or Teams) fall outside this definition.

Game-based assessments work differently. Candidates complete tasks or scenarios in a game environment, and their behavior and decisions are analyzed afterwards. The goal is the same as with video, valid selection based on competencies, but the task format is very different. Read more about what a game-based assessment is.

Which skills can you measure with video?

Video is particularly suited to making communication and presentation skills visible. In practice that means the following.

  • Clarity and structure in spoken communication. Can the candidate build an answer, make a point and wrap it up?
  • Persuasiveness and self-direction under time pressure. How does someone respond to a scenario question without preparation?
  • Non-verbal signals such as speaking pace, eye contact and tone. Be careful here. Environmental factors (lighting, equipment, background) must never serve as a proxy for competence, and rubrics should exclude them explicitly.
  • Work style and behavior in relation to the role, assessed through structured behavioral questions and a role-specific culture rubric rather than gut feeling.

Benefits for recruiters

The most direct benefit of asynchronous video interviews in recruitment is operational efficiency. Scheduling rounds with dozens of candidates disappear. Selection Lab client data shows that well-designed video assessment flows save an average of 15 minutes per applicant.

Standardization is the second major benefit. Because every candidate gets the same structured interview questions and is scored on the same rubric, evaluations become comparable. That raises the validity of your selection process. Research from the Tilburg University Research Portal (2025) confirms that AVIs are increasingly used as a preselection tool, but also warns that negative candidate reactions are real when the design falls short.

A third benefit is that combined data leads to better decisions. Video scores do not stand alone. In an end-to-end selection flow they are linked to other assessment results, such as cognitive tests or game-based modules, so you build a complete profile per candidate.

The systematic review "Game-related assessments for personnel selection" (Frontiers in Psychology, 2022) concludes that the evidence on game-based assessments is mixed. Positive candidate reactions and predictive properties are reported, but not as clear superiority over traditional tests. The same nuance applies to video.

Benefits for candidates

Flexibility is the benefit candidates mention most. Recording at a quiet moment, without a live appointment squeezed into their calendar, lowers the barrier. Research published via the National Library of Medicine shows that candidates can experience AVIs as a fair selection method, although critical perceptions also occur. Transparency about the procedure makes the difference.

The level playing field argument holds too, but only if the design does. Fixed prompts and rubrics reduce the subjectivity that live interviews introduce through varying questioning techniques or the interviewer's mood. At the same time, if audio or video quality unintentionally affects the score, you create a new form of inequality. As a recruiter you need to actively prevent that.

Use cases by role

Not every role calls for the same approach. A few concrete applications.

  • Sales and customer contact. Scenario questions about client conversations measure how candidates structure an argument and handle objections.
  • Language and communication roles (for example Dutch and English customer service). Fixed prompts measure language production, clarity and register objectively.
  • Management and leadership. STAR questions and reflection questions show how someone thinks about responsibility and behavior in complex situations.
  • Tech and operations. Video covers communication and explanation, supplemented with hard skills tests or game-based modules for technical competencies. Video does not have to prove everything.

Adapt the rubric to each role. An account manager rubric scores different criteria at a different level than a team lead rubric.

Adding video assessments to your hiring workflow

A practical workflow looks like this.

  1. Invitation via your ATS or a chatbot
  2. Recording before the deadline
  3. Review by two assessors
  4. Shortlist
  5. Structured interview based on the assessment outcomes

ATS integration is not a luxury but a requirement for scale. Pushing and pulling candidate status, scores and reports in your existing ATS keeps recruiters from switching between systems. Selection Lab connects video and game-based assessments in one end-to-end flow with ATS integration, where match scores and interview questions build directly on the assessment results. Clients reported 27% fewer candidate drop-offs after implementation.

Implementation takes five steps.

  1. Define competencies per role
  2. Design structured interview questions and rubrics
  3. Test internally with a small panel
  4. Choose the assessment modality
  5. Set up consent and retention settings before you go live

Privacy and compliance requirements

Video recordings are personal data, which means GDPR applies. Candidates must be told in advance what the recording is used for, how long it is kept and which rights they have (access, deletion). You need an appropriate lawful basis, usually legitimate interest or explicit consent. More on this in GDPR and AI in hiring.

Retention periods are a common mistake. Do not keep raw video recordings longer than necessary, and where possible keep the raw recording separate from the evaluation results.

When AI is used to assess or rank candidates based on video, this may fall under the high-risk category of the EU AI Act (Regulation (EU) 2024/1689). Article 14 requires such systems to allow effective human oversight, including awareness of automation bias, and Article 26 requires deployers to assign that oversight to people with the right competence. Human oversight is therefore an obligation, not a recommendation. See the EU AI Act explained for recruitment for the wider picture.

Selection Lab stores personal data in Frankfurt, uses local LLMs to remove personal information from conversation data, and works with explicit consent and retention periods. That makes it easier to meet GDPR and EU AI Act obligations without a dedicated compliance team.

A practical scoring approach

A rubric for a video-based assessment ideally has four to six criteria. Here is an example for a communication-focused role.

CriterionDescriptionWeight
StructureClear opening, core and conclusion25%
Content and relevanceAnswer matches the question30%
Tone and persuasivenessAppropriate register, engagement20%
Scenario approachConcrete approach to the situational question25%

Score each criterion on a scale of 1 to 5, with anchor examples for every score. Use at least two assessors and plan calibration sessions at the start of each recruitment campaign.

One explicit agreement is essential. Environmental factors such as background, lighting or device type do not count. Write that into the rubric instructions.

Consistent scoring does not happen by itself. Assessor training and regular calibration are needed to keep inter-rater reliability at the right level. Only then does standardizing video-based assessments in recruitment lead to better and fairer selection decisions.

Book a demo to see how video and game-based assessments work together in one Selection Lab flow.

Frequently asked questions

What is an asynchronous video interview?

An asynchronous or one-way video interview is a screening step in which candidates record answers to fixed questions before a deadline, without a recruiter present. Assessors review the recordings later against the same rubric, so every candidate is evaluated on the same criteria.

What are the benefits of one-way video interviews for recruiters?

They remove scheduling rounds, make evaluations comparable because every candidate gets the same questions and rubric, and combine with other assessment results into one candidate profile. Selection Lab client data shows an average saving of 15 minutes per applicant.

Are video interviews fair to candidates?

They can be, if the design is right. Fixed prompts and rubrics reduce interviewer subjectivity, and candidates value the flexibility. Fairness breaks down when lighting, background or audio quality influence the score, so rubrics should exclude those factors explicitly.

Do video interviews fall under GDPR and the EU AI Act?

Video recordings are personal data, so GDPR always applies. You need a lawful basis, clear candidate information and limited retention. If AI assesses or ranks candidates based on video, the use may count as high-risk under the EU AI Act, which makes human oversight mandatory.

How do you score a one-way video interview?

Use a rubric with four to six weighted criteria, such as structure, relevance, tone and scenario approach, scored 1 to 5 with anchor examples. Have at least two assessors review each recording and calibrate them at the start of every recruitment campaign.