CV screening, cover letter reading, and phone intakes are no longer necessary. Based on the required experience, candidates are automatically and warmly rejected or moved to the next round.
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completion rate
saved per applicant
fewer drop-offs
SmartChat is an AI recruitment chatbot that screens candidates automatically via WhatsApp or webchat. CV screening, cover letter reading, and phone intakes are no longer necessary. Based on the required experience, candidates are automatically and warmly rejected or moved to the next round, without a recruiter lifting a finger. SmartChat is built by Selection Lab and responds to every candidate within 10 seconds. Live in 5 minutes. Active 24/7.
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SmartChat reads and assesses candidate experience against your requirements automatically, within seconds.
Candidates answer your knockout criteria via WhatsApp. Availability, salary, location, language. Total duration is 3 minutes.
SmartChat schedules interviews directly and pushes results straight into your ATS such as Recruitee, Teamtailor, and more.
Directly after applying, the candidate receives a WhatsApp message within 10 seconds. They can ask all their questions, get answers immediately, and are screened on the hard requirements of the role such as the minimum number of hours per week.
Based on the required experience, the candidate is either automatically and warmly rejected or automatically moved to the next round. Your recruiter only sees the candidates worth their time.
Most recruitment chatbots use webchat or email. SmartChat uses WhatsApp, the channel candidates already use every day. Candidates respond on average within 7 minutes. The result is higher response rates, faster conversations, and a better candidate experience.
SmartChat also works via webchat for organizations that prefer it. Answers flow directly into your ATS.
89% completion rate on candidate screening without a single phone intake call from a recruiter.
15 minutes saved per applicant in the screening process.
27% fewer candidate drop-offs during the recruitment process.
21% lower employee turnover in the first 6 months after implementing objective screening.
23,000 applicants processed across 18 countries without hiring additional recruiters.
83% reduction in training costs after implementing SmartChat screening.
Answers from SmartChat conversations are shown directly in your ATS. No manual work needed.
SmartChat handles the first-round screening. Once a candidate qualifies, they move automatically to the next stage, which can include scientifically validated assessments from the Selection Lab platform. Cognitive tests, personality profiles, and skill tests are all available from one environment, seamlessly connected to your ATS.
Read the recruitment AI guide →Give us a call and we can talk you through how it works and find what assessments will find you the best candidates.
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