Fully reactivated from the talent pool
Scheduled an interview directly with a recruiter
Created clarity without any manual effort
AXS Logistiek knows better than anyone that qualified logistics professionals are hard to find. As a specialist recruitment and secondment agency in logistics and supply chain, they invest heavily in building relationships with candidates.
However, like many recruitment agencies, they faced a familiar challenge. After successfully placing one candidate, the remaining candidates gradually became inactive in the ATS. Not because they lacked value, but because there was no easy way to know whether they were still available.
As a result, every new vacancy required new advertising campaigns, while a valuable talent pool was already waiting inside the ATS. In a market where skilled logistics professionals remain in high demand, this is an opportunity no recruiter wants to miss.
AXS Logistiek implemented Selection Lab's Talent Reactivation tool to automatically reconnect with inactive candidates through chat.
Candidates received a personal message asking whether they were still available and interested in new opportunities. Instead of receiving another business email, they had a short, conversational interaction that was completed in just two minutes.
At the same time, AXS also uses SmartChat for new applicants, allowing both new candidates and existing talent to move through one integrated recruitment platform.
7.5% of the talent pool was fully reactivated through the automated process. 5% immediately scheduled an interview with a recruiter. 17% unsubscribed.
This means that 24% of the talent pool was successfully qualified without a recruiter having to make a single phone call.
For an agency that values personal relationships, the outcome was striking. Automation did not replace human interaction—it created more room for the conversations that truly matter.
Candidates were invited.
Candidates were invited to schedule an interview.
Many recruitment agencies already have a valuable talent pool but rarely make full use of it. Discover how AXS Logistiek reactivated 24% of their candidate database through automated conversations, without adding manual work.
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