

The hiring process for supermarkets is complex, with many factors at play. Using data from our applicant assessment software, we follow the characteristics that distinguish the above-average performing employees who are hired from those who are not. The candidates in our sample complete an online assessment, after which their candidate profile is shared with OTTO Work Force. This objective assessment eliminates any recruiter bias that might otherwise influence the hiring decision.
The hiring process for supermarkets is complex, with many different factors at play. Using data from our applicant assessment software, we track the characteristics that distinguish above-average performing employees from those who are not. The candidates in our sample complete an online assessment, after which their candidate profile is shared with OTTO Work Force. This objective assessment eliminates any recruiter bias that might otherwise influence the hiring decision.
By having OTTO Work Force use an objective, data-driven assessment, candidates can be evaluated on the traits that truly predict success in a busy supermarket environment. The assessment data replaces subjective impressions and ensures that hiring decisions are based on facts about competencies and cultural preferences, not on gut feeling.
Competency indicators:
The data shows that proactivity and self-control are strong predictors of success. Employees with above-average performance score 6% higher on proactivity. They take initiative without waiting for instructions, which is essential in a fast-changing work environment. These proactive people identify problems early, propose solutions and seize opportunities that others miss. They also score 10% higher on self-control, which underlines their ability to maintain focus and discipline despite distractions. High self-control helps them regulate their emotions, stay calm under pressure and persist toward their goals, making them more reliable and effective at work.
Culture:
Cultural preferences are also key to success. Above-average employees prefer a performance-oriented culture (+10%), which drives them to meet goals and deliver better results. This culture motivates employees to give their best and rewards achievements, increasing both productivity and job satisfaction. They also value professional growth (+6%) and actively look for opportunities to develop new skills. This focus on learning supports both personal development and organisational growth and innovation. By promoting continuous learning, companies can build a culture of improvement.

RGF Staffing wanted to hire recruiters on potential instead of CVs, but ran into the question of what to select on instead. Selection Lab had RGF's own recruiters take the assessment and matched it against performance data, revealing a profile that looks quite different from who gets hired today.
Read more →
Many recruitment agencies already have a valuable talent pool but rarely make full use of it. Discover how AXS Logistiek reactivated 24% of their candidate database through automated conversations, without adding manual work.
Read more →
KPN was juggling three different assessment providers for its many candidate target groups. Selection Lab replaced all three with one platform, directly connected to SmartRecruiters, giving each of the five target groups its own tailored flow. One party, one contract, one integration, one point of contact.
Read more →